Terms and Conditions
Please read these terms carefully before using our website or placing an order.
1. About These Terms
These terms and conditions govern your use of the Kyrolab website (kyrolab.co.uk) and your purchase of products from us. By using this website or placing an order, you agree to be bound by these terms.
Kyrolab is a trading name. Registered in England and Wales.
2. Products
All products sold on this website are research-grade compounds intended exclusively for laboratory and scientific research purposes. They are not intended for human or animal consumption, medical use, therapeutic application, or diagnostic use.
Product images are for illustration purposes only. Actual product appearance may vary. We make every effort to ensure product descriptions and specifications are accurate.
3. Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age
- You understand all products are for research purposes only
- You will not use products for human or animal consumption
- You have the legal right to purchase research compounds in your jurisdiction
4. Pricing and Payment
All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices may change without notice, but changes will not affect orders already confirmed.
Payment is processed securely via Stripe. We accept Visa, Mastercard, American Express, and Apple Pay.
5. Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to refuse any order at our sole discretion. An order is not accepted until we send a dispatch confirmation email.
6. Shipping and Delivery
Estimated delivery times are provided as guidelines and are not guaranteed. We are not liable for delays caused by customs processing, postal services, or circumstances beyond our control. See our Shipping page for details.
7. Returns and Refunds
Our return and refund policy is set out separately on our Refund Policy page. Due to the nature of our products, we cannot accept returns on opened items.
8. Intellectual Property
All content on this website including text, graphics, logos, images, and software is the property of Kyrolab and is protected by UK copyright law. You may not reproduce, distribute, or commercially exploit any content without our written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Kyrolab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
We shall not be held liable for any damages arising from the misuse of products in a manner inconsistent with our Research Use Policy.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
11. Contact
For questions about these terms, contact us at support@kyrolab.co.uk.